Terms of service

TERMS OF SERVICE

Last Updated: August 22, 2026

Welcome to SVLTE STUDIO.

These Terms of Service govern your access to and use of the SVLTE STUDIO website and your purchase of products through our online store.

By accessing our website or placing an order, you agree to be bound by these Terms of Service and our applicable store policies.

If you do not agree with these terms, please do not use our website or place an order.

1. ABOUT SVLTE STUDIO

SVLTE STUDIO

A-21, Dakshin Bhag, Ram Nagariya South
Gram Shri Kishanpura, Sanganer
Jaipur, Rajasthan 302029
India

Our website provides customers with access to information about our products and allows customers to purchase products online.

2. ELIGIBILITY

By using this website or placing an order, you confirm that:

  • You are legally capable of entering into a binding agreement under applicable law; and

  • The information you provide to us is accurate and complete.

If you are purchasing on behalf of another person or business, you confirm that you have the authority to do so.

3. PRODUCTS AND PRODUCT INFORMATION

We make reasonable efforts to ensure that product descriptions, photographs, measurements, colors, materials, and other product information displayed on our website are accurate.

However, actual colors may vary depending on your device, monitor, browser, lighting, or display settings.

Some SVLTE STUDIO products may be handmade, embroidered, produced in small batches, or made to order. Natural variations in texture, color, embroidery, stitching, or finish may therefore occur.

Such variations may be a characteristic of the product and will not necessarily constitute a defect.

4. PRODUCT AVAILABILITY

All products are subject to availability.

We reserve the right to:

  • Limit quantities

  • Discontinue products

  • Modify product specifications

  • Change product availability

  • Correct product information

  • Refuse or cancel an order where reasonably necessary

If we are unable to fulfill an order after it has been placed, we will provide an appropriate resolution, which may include a refund of the amount paid for the unavailable product.

5. PRICES

Product prices are displayed on our website at the time of purchase.

Prices may change from time to time without prior notice.

A price change after an order has been successfully placed will not normally affect the price of that completed order, except where required to correct an obvious pricing error or as otherwise permitted by applicable law.

Depending on your destination, additional charges may apply, including:

  • Shipping charges

  • Customs duties

  • Import taxes

  • VAT or other destination taxes

  • Brokerage or clearance fees

Responsibility for such charges will depend on the shipping terms displayed at checkout and applicable law.

6. PRICING ERRORS

Although we make reasonable efforts to maintain accurate pricing, an obvious technical or human error may occasionally occur.

If an order contains a significant pricing error, we reserve the right to contact you and provide the option to proceed at the correct price or cancel the affected order and receive a refund.

This provision does not limit any mandatory rights you may have under applicable law.

7. ORDERS

When you place an order, you are making an offer to purchase the selected products.

After receiving your order, we may send an order confirmation. An order confirmation does not necessarily mean that the order has been accepted if additional verification is required.

We reserve the right to refuse or cancel an order where reasonably necessary, including in circumstances involving:

  • Product availability issues

  • Pricing or listing errors

  • Suspected fraudulent activity

  • Incorrect customer information

  • Shipping restrictions

  • Duplicate or unusually large orders

  • Violation of these Terms of Service

If we cancel an order after payment has been received, the applicable amount paid for the cancelled order will be refunded.

8. CUSTOMER INFORMATION

You are responsible for providing accurate information when placing an order.

This includes:

  • Full name

  • Shipping address

  • Billing information

  • Email address

  • Telephone number

  • Any other information required to process and deliver your order

SVLTE STUDIO is not responsible for delays, failed deliveries, or additional costs caused by inaccurate or incomplete information provided by the customer.

9. PAYMENT

Payments are processed through the payment methods made available at checkout.

By submitting payment information, you confirm that you are authorized to use the selected payment method.

We do not intentionally store complete payment card information on our own systems where payment processing is handled by third-party payment providers.

Payment providers may have their own terms and privacy policies.

10. SHIPPING AND DELIVERY

Orders are shipped according to the shipping options available at checkout.

Estimated delivery times are estimates and are not guaranteed unless expressly stated otherwise.

Delivery may be affected by:

  • Courier delays

  • Customs clearance

  • Weather

  • Holidays

  • Incorrect address information

  • Remote delivery locations

  • Government or regulatory requirements

  • International shipping restrictions

  • Other circumstances outside our reasonable control

For more information, please refer to our Shipping & Delivery Policy.

11. INTERNATIONAL ORDERS

SVLTE STUDIO may accept orders from customers located outside India.

International customers may be responsible for customs duties, import taxes, VAT, brokerage charges, and other destination-country fees where applicable.

Customers are responsible for ensuring that ordered products can legally be imported into their destination country.

Customs delays or charges imposed by the destination country are outside our reasonable control.

12. RETURNS AND REFUNDS

Returns and refunds are governed by our Return & Refund Policy.

By placing an order, you acknowledge that certain products may have specific return restrictions, including customized, personalized, made-to-order, or final-sale products, subject to applicable law.

Nothing in these Terms of Service removes mandatory consumer rights that apply to your purchase.

13. CANCELLATION

Order cancellation requests should be submitted as soon as possible after purchase.

Because some products may be prepared, customized, or placed into production shortly after an order is received, cancellation may not always be possible.

Orders that have already been dispatched may be subject to our Return & Refund Policy.

14. INTELLECTUAL PROPERTY

All content appearing on the SVLTE STUDIO website, including but not limited to:

  • Logos

  • Brand names

  • Product photographs

  • Product descriptions

  • Graphics

  • Designs

  • Text

  • Videos

  • Website layouts

  • Artwork

  • Original marketing materials

is owned by or licensed to SVLTE STUDIO unless otherwise stated.

You may not copy, reproduce, distribute, modify, republish, sell, transmit, or commercially exploit our content without prior written permission.

15. PROHIBITED USE

You agree not to use our website for unlawful or unauthorized purposes.

You must not:

  • Violate applicable laws or regulations

  • Attempt to gain unauthorized access to our website or systems

  • Interfere with website security or functionality

  • Introduce malicious code or harmful software

  • Scrape or systematically copy website content without permission

  • Use our content for unauthorized commercial purposes

  • Submit fraudulent orders

  • Provide false or misleading information

  • Attempt to abuse promotions, discounts, refunds, or other store services

We reserve the right to restrict or terminate access where reasonably necessary.

16. THIRD-PARTY SERVICES AND LINKS

Our website may use third-party services, applications, payment providers, shipping providers, analytics tools, advertising platforms, or external links.

Third-party services may operate under their own terms and privacy policies.

SVLTE STUDIO is not responsible for the independent policies, security, availability, or content of third-party websites or services.

17. WEBSITE AVAILABILITY

We aim to keep our website available and functioning properly, but we do not guarantee uninterrupted, error-free, or continuously available access.

The website may occasionally be unavailable due to:

  • Maintenance

  • Updates

  • Technical issues

  • Hosting problems

  • Security measures

  • Network interruptions

  • Circumstances outside our reasonable control

18. DISCLAIMER

To the extent permitted by applicable law, the website and its content are provided for general shopping and informational purposes.

We do not guarantee that:

  • The website will always be available

  • Website content will always be completely error-free

  • Product information will never contain inaccuracies

  • The website will be free from technical issues or harmful components

Nothing in these Terms limits statutory warranties or consumer rights that cannot legally be excluded.

19. LIMITATION OF LIABILITY

To the maximum extent permitted by applicable law, SVLTE STUDIO will not be responsible for indirect, incidental, special, or consequential losses arising from the use of our website or purchase of our products.

This limitation does not apply where liability cannot legally be excluded or limited, including mandatory consumer rights or liability arising from fraud, willful misconduct, or other circumstances where applicable law prohibits such limitation.

20. INDEMNIFICATION

To the extent permitted by applicable law, you agree to be responsible for losses, claims, liabilities, and reasonable expenses arising from your violation of these Terms of Service or your unlawful use of the website.

This provision does not apply to the extent that the claim results from SVLTE STUDIO's own unlawful conduct or where such indemnification is prohibited by applicable law.

21. PRIVACY

Your use of our website is also governed by our Privacy Policy, which explains how we collect, use, and protect personal information.

22. CHANGES TO THESE TERMS

We may update these Terms of Service from time to time to reflect changes in our business, website, products, services, or applicable legal requirements.

The updated version will be posted on this page with a revised "Last Updated" date.

Your continued use of the website after an updated version is posted constitutes acceptance of the updated Terms to the extent permitted by applicable law.

23. SEVERABILITY

If any provision of these Terms is determined to be invalid, unlawful, or unenforceable, that provision will be interpreted or limited to the extent necessary, and the remaining provisions will continue to apply.

24. GOVERNING LAW

These Terms of Service are governed by the applicable laws of India.

Subject to mandatory consumer protection rights that may apply to customers in other jurisdictions, disputes relating to these Terms or purchases made through our website will be subject to the applicable jurisdiction of courts in Jaipur, Rajasthan, India.

25. CONTACT INFORMATION

For questions regarding these Terms of Service, please contact us:

SVLTE STUDIO

Business Address:
A-21, Dakshin Bhag, Ram Nagariya South
Gram Shri Kishanpura, Sanganer
Jaipur, Rajasthan 302029
India

Email: [ADD YOUR CUSTOMER SUPPORT EMAIL]

Phone: [ADD YOUR CUSTOMER SUPPORT PHONE, IF APPLICABLE]


SVLTE STUDIO
Timeless Craft. Conscious Luxury.